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Konnect is a Business Intelligence platform for the Social Media that provides visibility into your social media data and lets you tap into a new kind of data resource; your customers' direct thoughts and opinions.
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Key Features :
- Data Integration from Multiple sources such as Twitter, Facebook,Blogs,Customer Feedbacks etc.
- User Profiling Engine for segmenting users on the basis of different parameters
- Multi-Dimensional view of user data across demographic & activity parameters
- Sentiment Analysis Engine for classifying unstructured data as Positive, Negative, Neutrals, Others, & Queries
- "Out-of-the-Box" Analytical Reports, Dashboards, & Scorecards
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